Improving Conversions: Seamless Digital Onboarding

Improving Conversions: Seamless Digital Onboarding

How can you achieve a straight-pass-through rate of over 90% in onboarding journeys?

Problem

In a typical onboarding journey, 40% of users drop off due to:

Poor Experience: Users struggle with filling long forms

Low right-first-time: Genuine customers face delays due to no real-time feedback on blurred images or incorrect documents

Delays: Non-automatic approvals take over 48 hours, prompting users to find alternatives

Customers are lost to competition, affecting your top-line.

Solution

Automation: Design and iterate automated journeys based on user drop-off insights

Higher right-first-time: Verify document genuineness, readability and user liveness in real-time

Instant onboarding: Approve genuine customers instantly and boost conversions

Achieve all this while staying fraud-free!

Benefits

90% Straight-pass through rate in onboarding journeys

3x Lower re-acquisition cost customer

How Does It Work?

About IDfy

IDfy is the largest Integrated Identity Platform in Asia offering products and solutions for KYC, KYB, Background Verifications, Risk Mitigation, Digital Onboarding and Digital Privacy.

A market leader in Asia, IDfy combines enterprise-grade technology with business understanding and has the widest breadth of offerings in the industry.

We establish trust while delivering a frictionless experience for you, your employees, customers and partners. With over 12 years of experience and 2 million verifications daily, we are pioneers in this industry, proudly serving 1500+ clients in industries like banking, fintech, e-commerce, healthcare, and more.

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